Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your jewelry safely and on time. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Shipping Time
Shipping times vary depending on your location:
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Standard Shipping: 7–15 business days
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International Shipping: 10–20 business days
Please note that delivery times are estimates and may be affected by customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our store.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer’s responsibility and are not included in the order total.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us and we’ll be happy to assist you.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping, feel free to contact us through our store’s contact page. We’re always happy to help.